Refund & Return Policy

At Borderless Co., all products are made-to-order. This means each item is produced specifically for you after your purchase is confirmed. Because of this production model, we maintain a clear and structured return policy.

Returns

We accept return requests within 7 days of delivery.

To be eligible for a return:

• The item must be unused, unwashed, and in its original condition.

• The item must be returned in its original packaging.

• Proof of purchase is required.

To initiate a return, please contact us at support@borderlessco.store with your order number and reason for return.

If your return request is approved, we will provide return instructions.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Refunds

Once we receive and inspect the returned item, we will notify you regarding approval of your refund.

If approved:

• The product cost will be refunded to your original payment method.

• Original shipping charges are non-refundable.

• Return shipping costs are non-refundable.

Please allow 5–10 business days for the refund to reflect in your account, depending on your payment provider.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with clear photos of the issue. If confirmed, we will offer a replacement or full refund at no additional cost.

Non-Returnable Situations

Because our products are made-to-order, we do not accept returns for:

• Incorrect size selection

• Buyer’s remorse

• Minor color variations due to screen differences

We strongly recommend reviewing the size chart carefully before placing your order.

Contact

For any return-related questions, please contact:

support@borderlessco.store

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Borderless Co.
Perspective Over Destination.